AVISG Tecnology for Multimodal Interaction explained

When demonstrating the AVISG tecnology for mobile multimodal web interaction (see videos here) customers tell us about how can it be possible, how to synchronize real time voice and mobile web if mobile browsers are not AJAX enabled. The others concern is about the possibility of reusing their IVR/ASR/TTS. Basically the answers are: YES, Solaiemes AVISG can synchronize real time voice and web content with only xhtml capable devices and AVISG can use whatever pre-existing IVR or using cloud IVR's. But in order to explain better our technology and advantadge we just prepared a ppt product sheet to help architects of partners and final customers understand how AVISG can be combined with their offers or cover their needs.

Solaiemes adds X+V support to its AVISG product family.

X+V is a nice standard endorsed by the W3C initially developed by Opera and IBM some years ago to bring vocal functionality to web browsers. Among its nice features is to allow to embed
voice content (using VXML 2.0) on XHTML content. This allows to leverage current web applications architecture to bring also vocal and multimodal functionality to voice enabled web browsers.
The Solaiemes approach is to use the AVISG infrastructure to implement X+V using current web browsers that do not have any voice functionality and using current IVR systems. This allows bringing multimodal (web + vocal) interaction to users that just have a simple web browser and a vocal phone (POTS, mobile, SIP, VoIP, widgets enabling VoIP embeded in a webpage, etc). Then, we try to achieve the main objective of X+V standard, to leverage current web application architecture to provide both web and vocal content in a single document. This is done by means of AVISG that splits web content and pushes it to the simple web browser and vocal content and pushes it to the phone channel through a current IVR system.
This fresh approach to X+V greatly leverages current premise and cloud based IVR systems (or if you want it the other way around: leverages current self-customer care web systems) to provide multimodal interaction using simple clients already in place in most users PC Desktops, mobile phones, etc.

Soon, videos with use cases mobile and pc-browser using 3rd party cloud IVRs, stay tunned

by Saúl Labajo

Solaiemes Nominee at Global Mobile Awards EMEA tournament

We are thrilled to announce that Solaiemes is a Nominee for the Mobile Innovation Grand Prix in the EMEA Tournament to be celebrated in Barcelona next 17-19 June during the HIT World Innovation event.
There are 10 nominees, 2 nominees in each category, we are competing in the Most Innovating Consumer Application or Service, the other nominee is Multiplied Media from Canada (a public listed company).

This is the first time we submitted to Mobile Innovation Awards with our usability platform AVISG that enable multimodal interaction based on common device features (combining voice call and browsing).

We are one of the smallest and youngest companies among the nominees and we look forward the event, pitch, networking opportunties becoming an opportunity to approach to VC and potential partners, to fuel our growth :-) and who knows, perhaps companies interested in our portfolio completing theirs.

In spite of evangeling a different approach to mobility to the current trend (based on high tier smartphones) we are happy that our "vision about next mobility trend" based on simpler devices and combining common features to build powerful and rich experience have been understood.

See you in Barcelona :-) next june

our official PR here

We submitted our entry :-) Mobile User Experince Awards

We just submitted our entry to the MEX2009 (Mobile User Experience Awards Event).
In spite of most of entries are about mobile applications, our entry is about our AVISG platform, trying to improve usability from the network side, and make it compatible with as many devices as possible, not only for high-tier smartphone users. With AVISG whatever web/wap site become multimodal and could browsed using the voice.
You can rate our entry and comment. As usual, whatever feedback and suggestions more than welcomed.

Equality in Mobility User Experience, Is it a dream? No, it is a Right

Hi, 2 weeks ago we talk about a "mobile cloud" alternative to "mobile applications", today we want to show with a real demo how it is possible to provide very good user experience for mobile solutions in mid-tier devices, and it means to deliver "mobility value" for everybody. In this video we compare our network based solution with iPhone and a 3G device (not smartphone) and create for both the same multimodal experience based on browsing, voice call, Solaiemes AVISG usability platform and IVR/ASR/TTS SaaS capabilities from 3rd parties.



Obviously, smartphones have computing advantadges, larger display, touch, etc...but we must take in count that powerful 17" laptops are far away more capable than 9" netbooks and netbooks are beoming now (using browser as cloud based applications enabler) the perfect machine for most of use cases. This is the point we want to evangelize as new trend of mobility, common devices are enough for very rich experiences. Carriers, suppliers, content providers should work together to improve user experience for all mobile subscribers, Solaiemes in pushing for that :-)
feedback welcome

The new Multimodality approach, the Solaiemes multimodal solution

Hi, just continuing our previous post, now, it's time to unveil our solutions for multimodal interaction, the Solaiemes Multimodality :-)
Firstly, we do not believe too much in ODA (on device application), we run away from thin or fat clients, our solutions is not using any client at all at handset (i.e: sonyericsson devices do not need it) or a very small J2ME midlet, the same for all devices, with the only function of triggering the browser starting.
Our solution combines our usability platform AVISG with a commercial IVR (we are compatible with most of IVR providers, using standard protocols or a specific communication bus API we provide). With this approach, companies using a phone CRM can migrate to multimedia CRM in mobility, reusing their voice infrastructure.
As exemple, see this video of a m-Banking using multimodality:

For this demo we integrate our AVISG platform with VOXEO IVR, without needing any support from IVR side. It shows how easy, scalable, and plug and play could be delivered a trial.
AVISG provides perfect synchronism between voice and/or keypad orders and the XHTML rendered, several XHTML could be defined to take maximum profit of each browser capabilities, as one of key feature of AVISG is the multidevice optimal info rendering.
Whatever 3G handset (simoultaneous voice and data capable) or GPRS / EDGE class A capable are compatible with our approach. It is not needed a powerful smartphone with open OS. We tested with several handset manufacturers, focusing in mid tier series.

Solaiemes Videos about our technologies !

We just recorded with a better camera than a simple handset as in the past :-) the new videos featuring our VideoShare infrastructure example of use cases and our demo enhancing mobile usability with our AVISG platform. We know we are not Spielberg but keep trying :-P

VIDEOSHARE TECHNOLOGY

USABILTY TECHNOLOGY