AVISG Tecnology for Multimodal Interaction explained

When demonstrating the AVISG tecnology for mobile multimodal web interaction (see videos here) customers tell us about how can it be possible, how to synchronize real time voice and mobile web if mobile browsers are not AJAX enabled. The others concern is about the possibility of reusing their IVR/ASR/TTS. Basically the answers are: YES, Solaiemes AVISG can synchronize real time voice and web content with only xhtml capable devices and AVISG can use whatever pre-existing IVR or using cloud IVR's. But in order to explain better our technology and advantadge we just prepared a ppt product sheet to help architects of partners and final customers understand how AVISG can be combined with their offers or cover their needs.

Equality in Mobility User Experience, Is it a dream? No, it is a Right

Hi, 2 weeks ago we talk about a "mobile cloud" alternative to "mobile applications", today we want to show with a real demo how it is possible to provide very good user experience for mobile solutions in mid-tier devices, and it means to deliver "mobility value" for everybody. In this video we compare our network based solution with iPhone and a 3G device (not smartphone) and create for both the same multimodal experience based on browsing, voice call, Solaiemes AVISG usability platform and IVR/ASR/TTS SaaS capabilities from 3rd parties.



Obviously, smartphones have computing advantadges, larger display, touch, etc...but we must take in count that powerful 17" laptops are far away more capable than 9" netbooks and netbooks are beoming now (using browser as cloud based applications enabler) the perfect machine for most of use cases. This is the point we want to evangelize as new trend of mobility, common devices are enough for very rich experiences. Carriers, suppliers, content providers should work together to improve user experience for all mobile subscribers, Solaiemes in pushing for that :-)
feedback welcome

Mobile Search voice triggered is possible with no application, check it !

Recently Google unveiled its iPhone app to perform mobile search voice triggered (multimodal interaction). It was impressive and they posted a video in the google blog.

But, why not following the internet trend, to avoid installing applications???
Why limiting rich user experience only to high-tier mobile devices owners ???
We do without installing application and only 3G device is needed. That's it, check out our demo applied to mobile google search engine:

With the Solaiemes multimodality approach, based in our platform AVISG, we can interact with mobile engines as google, yahoo, etc combining synchronized voice call and automatic triggered browsing session with no need of downloading mobile application. The only requirement: a 3G mobile phone (even with no smartphone capabilities). Nokia, Motorola, SonyEricssson, Samsung and others users can have the same experiencies if the device is a 3G enabled with simultaneous voice and data conection.

solaiemes team

The new Multimodality approach, the Solaiemes multimodal solution

Hi, just continuing our previous post, now, it's time to unveil our solutions for multimodal interaction, the Solaiemes Multimodality :-)
Firstly, we do not believe too much in ODA (on device application), we run away from thin or fat clients, our solutions is not using any client at all at handset (i.e: sonyericsson devices do not need it) or a very small J2ME midlet, the same for all devices, with the only function of triggering the browser starting.
Our solution combines our usability platform AVISG with a commercial IVR (we are compatible with most of IVR providers, using standard protocols or a specific communication bus API we provide). With this approach, companies using a phone CRM can migrate to multimedia CRM in mobility, reusing their voice infrastructure.
As exemple, see this video of a m-Banking using multimodality:

For this demo we integrate our AVISG platform with VOXEO IVR, without needing any support from IVR side. It shows how easy, scalable, and plug and play could be delivered a trial.
AVISG provides perfect synchronism between voice and/or keypad orders and the XHTML rendered, several XHTML could be defined to take maximum profit of each browser capabilities, as one of key feature of AVISG is the multidevice optimal info rendering.
Whatever 3G handset (simoultaneous voice and data capable) or GPRS / EDGE class A capable are compatible with our approach. It is not needed a powerful smartphone with open OS. We tested with several handset manufacturers, focusing in mid tier series.